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Idea: Universal CRM

Next-gen “community”, unifying Mox/Manifund/Manifold/Manifest:

Motivation:

  • Breaking out of the “Dunbar’s number” limit on building community & running events
  • Extend the snap judgement thing one does when scrolling through Partiful and deciding who to invite
  • Many good event organizers want to find relevant people (cf METR hackathon, Ricki’s events)
  • Imperfect modeling of others leads to problems with sales, marketing (cf passing along leads for events)
  • Manifold & Manifund create salience, interactions, knowledge of people

Pitch:

  • Build an extremely detailed view of who you are and what you want, based on your public interactions, writing
    • As the Christian God: all-knowing, all-caring, unique relationship with you
      • (When they say “building god” many mean “supersmart”, but God is more than that)
  • Be able to hold all of this within a coherent system, query-able, powered by LLM
    • High-fidelity simulations of your persona?
      • Preserves your attention when you have too many opportunities to take
      • See: Workshop Labs or Worth the Candle utopia assistants
  • CRM on steroids; highly targeted ads
    • Consider the data Google/FB/etc has on you. But: Google only monetizes this to the tune of $100/pp/y via ad spends.
      • Deep knowledge of people should be worth so much more than that.
      • E.g. Manifold Jobs; high value in knowing rates of growth
    • Rather than very specific opportunities fragmented across different verticals (jobs vs shopping vs information vs love), could be unified, building a more holistic picture of people
    • (maybe this is the direction OpenAI is going down?)

Imagine:

  • The superpowered matchmaker that can immediately find your partner for life
  • Recommends events like Manifest or communities like Mox for you
  • Finds you cofounders, jobs, roles, next steps

Potential MVPs:

  • Mapping out the EA ecosystem (individuals, orgs) based on Manifund/Mox/Austin’s rolodex
    • Lightest version is a tool that’s just useful for me
  • Building out a thing for ACX Grants, helping w/ review
  • Consolidate the 50 CRMs we have right now
  • Helping with our own pipelines for eg Manifold hiring, Mox fundraising, etc
    • Imagine auto-populating a CRM from existing data in one go, Airtable-like

Extensions:

  • Mapping personas for orgs and communities too
    • Could be meme-y: “Mox-chan wants more events”

Musings:

  • Event series: boring business skills
    • Build a CRM; send cold emails; structure a standup
    • (in the age of LLM?)
  • Should always be automating your job.
    • How to create more Manifolds? Create more Moxs?
      • Or: Create more The Curves?
    • (or: improve efficiency of existing systems)
  • Bottleneck is sometimes more reachouts, accountability
  • There’s value in doing things by hand — mostly, in that the things you supervise/own are the things that you can more easily modify, have loaded into your context
    • “What to load into your context”